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How hhbd2 Protects Your Account Data

We collect only the details needed to run your account and confirm bKash, Nagad and Rocket transactions, and we never sell that information to outside marketers.

Data We CollectHow Long We Keep ItYour RightsLocal Law Applies
hhbd2 How hhbd2 Protects Your Account Data
DATA HANDLING PRACTICE

How We Secure Your Privacy Details

Your account sits behind a password and OTP step every time you log in from a new device, and we log that access so unusual activity gets flagged for review. We keep transaction references, not full wallet PINs — your bKash, Nagad and Rocket PIN never touches our servers, since you enter it inside the wallet app itself. Cookies on hhbd2 handle session and language only; we don't run third-party ad trackers on this site. If you ever want a record corrected or deleted, our support team can action that request once we've confirmed it's really you asking.

Login Security

Every login from a new device triggers an OTP check tied to your registered mobile number, and we keep a short access log so we can spot activity that doesn't look like you.

Cookie Use

We use cookies to hold your session and remember display settings between visits; we don't load third-party advertising trackers, and you can clear cookies from your browser whenever you like.

Data Retention

We keep account and transaction records for as long as needed to answer support queries and meet obligations under your local law, and no longer than that for closed accounts.

Requesting Changes

If a detail on your account is wrong or you want something removed, raise it through live chat or a support ticket, and we'll verify your identity before making the change.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what we hold on your account, or you'd like a copy corrected or removed, don't guess — ask us directly through one of the channels below. Our support team can pull up your account record, confirm which bKash, Nagad or Rocket transactions are linked to it, and walk you through what happens next. Response times and what we can action depend on your local law and which category of request you're making, so tell us clearly what you need when you reach out.

Live Chat Open live chat from any page and ask directly about the data linked to your account or a specific bKash, Nagad or Rocket transaction; an agent can look up your record while you wait.
Email Request Send a written request if you want a copy of what we hold, a correction, or removal of certain details, and reference your registered mobile number so we can match it to your account.
Account Support Ticket Raise a ticket from inside your account when a payment record looks wrong or you want a wallet-linked transaction reviewed; this keeps your bKash, Nagad or Rocket reference attached to the request.

Common Questions About This Privacy Policy

Here are the questions we hear most about data, payments and account access under this policy, answered directly with the process behind each one.

We collect your name, mobile number, login details and basic device information, plus the transaction references from any bKash, Nagad or Rocket payment you make, so we can run and secure your account.

No. You enter your wallet PIN inside the bKash, Nagad or Rocket app itself, never on our site, and we only store the transaction reference and status needed to confirm your payment.

Yes, reach out through live chat, email or an account support ticket, and reference your registered mobile number; our team will confirm your identity before sharing or correcting any record.

No, what data we can hold, for how long, and which rights you can exercise depend on your local law and the region you're accessing your account from, so terms may vary.

We only share what's needed to process a bKash, Nagad or Rocket payment with that wallet provider, or with a support agent handling your ticket; we don't sell data to advertisers.

Open live chat or raise an account support ticket, tell us exactly what's wrong, and our team will verify it's really you before correcting or removing the record you've flagged.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.